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CEO Blog April 23: Feeding The Wolf

An old Cherokee Indian was teaching her granddaughter about life. 

She said, “A fight is going on inside me,” she told the young one, “a fight between two wolves. 

The Dark one is evil – it is anger, envy, sorrow, regret, greed, arrogance, self-pity, guilt, resentment, inferiority, lies, false pride, superiority, and ego.” She continued, “The Light Wolf is good – it is joy, peace, love, hope, serenity, humility, kindness, benevolence, empathy, generosity, truth, compassion, and faith. The same fight is going on inside you granddaughter…and inside of every other person on the face of this earth.” 

The granddaughter ponders this for a moment and then asked, “Grandmother, which wolf will win? 

The old Cherokee smiled and simply said, “The one you feed“. 

 

You may have come across this story before. I like it because it always jolts me into the present and the importance of choices and perception, how we choose to see things and what we choose to do. It feels very human and also gives a sense of destiny. 

However, it is also a bit simplistic. Our lives and their interactions are messy. It is not always good wolf, bad wolf. Then I found out it doesn’t end there; that there’s another version of the story, where the old Cherokee replies: 

 

“If you feed them right, they both win.” 

 

If you focus on one but neglect the other, you get pushback. You get polarisation, not resolution.   

 

Plato – the guy who gave us Socrates and Socratic wisdom, had an analogy about the human soul as a mixture of three things: a charioteer and two horses: one white, one black. In the busyness of our lives, we are the charioteer getting pulled in different directions and the horses are the engine room, making things happen, representing the purity of reason (white horse) and the drives of instinct and desire (black horse), which are often in conflict. Key point: the charioteer is not in control. 

Simply stigmatising the black horse as bad won’t help the chariot ride, which is bumpy enough as it is. Bringing it back a bit, simply telling ourselves who is right (good wolf / white horse) and who is wrong (bad wolf / black horse) and regimenting rigid boundaries in our lives, might make superficial sense but doesn’t transform the situation. 

This idea comes up a lot.  The snooker player Ronnie O’Sullivan has extended his career by being a lot more chilled. He attributes this to Steve Peters who wrote a book called The Chimp Paradox. The book is simple evolutionary biology. Metaphorically we have three ‘operating systems’ inside of us, parts of the brain and nervous system. We all start from the same place, as a chimp which is the uncontrolled, emotional child within us.  Secondly, we grow up and become rational adults, and from time to time, revert to being chimps, when stressed or under pressure, get triggered, so adults become infantile, angered, out of control. Thirdly behind all of this is an unconscious part that runs most of our activities. To live happier and more successful lives, we need to better manage our Chimp. 

 

According to Peters, the chimp is five times stronger than the rational adult. Once the chimp has control, you can’t fight it so you need a different strategy. Basically, the only thing that works is to enable your chimp to chill.  It is not a rational thing, it is more elemental. Being kind to oneself and others turns out to be a really good strategy on all levels. 

Socrates said he knew that he knew nothing. I’ve always found that reassuring. When I look closely at things around me they don’t make immediate sense. I’ve never trusted formal explanations of anything. It has to be about lived experience. 

 

For me, residents have lived experience in abundance and much of the decision-making and services are the wrong way round and back to front. They don’t work very well. They get snarled up. There is always a rational explanation for this – a white horse, a sensible adult – trying to manage things, drive the chariot etc.  So much for the rational explanation from our would-be decision-makers, community workers and service providers. When I look at strategic plans, systems theory, new public management etc. I invariably feel it is nonsense. I bounce off them. I don’t relate.   

What makes sense to me and what I do get – is people living their lives, creating their own meaning outside of the plans and structures others have for them. Our Thames Life vision is for residents to drive change. Drive change on their own terms. That is a big vision. Maybe it is also a simple thing because it is happening all around us all the time and we don’t even notice.   

 

As a community development trust and as a community worker it is easy to get sucked up into thinking one is fighting the good fight. Maybe that is delusional, just feeding a different wolf. Sometimes I throw shade and it comes right back at me. Life is lived forwards and understood backwards. In fact, we don’t understand anything, what we get is experience and an overview – an overstanding. 

 

One of the many things I love about community work is the focus on reflective learning. Reflecting on what is going on allows the opportunity to do differently and get different outcomes.  There is a lot of value in that. 

Peace. 

 

Matt Scott

CEO

Deputy CEO Blog: Barking Food Forest: Sowing seeds of change 

My work supporting the Barking Food Forest (BFF) project so far has been a real eye-opener. At times it has been really thrilling and a joy to be part of, at other times no fun at all and a real source of frustration at how long substantive progress can take. 

It is only as I write this that it is fully dawning on me that I have now been engaged in the plan to bring what we now lovingly refer to as ‘BFF’ to full fruition for over 4 years. It started with the Young Citizen Action Group (YCAG) at Riverside School gaining keys to the land next to their school in December 2019 after a year of hard-work and persistence. The YCAG were passionate about the need for more green spaces locally and eventually convinced Barking Riverside Ltd to give them the keys to the site to develop a community garden space. All was going well and the YCAG along with other groups of Riverside School students were able to meet with Nikhil Rathore, a local resident and permaculture expert, to start developing a shared vision for the site. Everyone was full of excitement and hope, and it felt like it would be all smooth sailing thereafter…  

 

Then, only a few months into 2020 and with plans being made to take the site forward, the Covid-19 pandemic hit and all our plans for in-person engagement were scuppered for what felt like forever – so deflating! However, with resilience being a key lesson from what was a challenging time for all of us, we persevered and eventually were able to run several online co-design sessions with residents in February 2021 which yielded some really positive feedback and steer from local residents. Once everyone emerged out of lockdown, we were able to share the results of these sessions with the Neighbourhood Community Infrastructure Levy (NCIL) panel and were able to win a joint bid with our friends at Barking Reach Resident Association for £10,000 to develop the site. This and other funding pots like it from Barking & Dagenham Renew, London City Airport, Office for Health Improvement and Disparities (OHID), the Greater London Authority (GLA) and more recently the London Marathon Charitable Trust, have supported some amazing work on site with residents from all walks of life able to enjoy time in the garden. We’ve had some real highlights on site, like the pumpkin parties, Diwali celebrations, Easter egg hunts, herbal and the GROW festival in partnership with Creative Barking & Dagenham last summer, which all highlighted the potential of the site as a space for arts and cultural events in the future. At the weekly sessions and at these bigger events and celebrations we have been overwhelmed with the enthusiasm and support of local people for the site, a powerful reminder of why all the hard-work is so necessary and important.  

 

However, plans for bringing a bountiful food forest to life have proven far more challenging than we could ever have imagined. We have painstakingly sought to overcome a (seemingly endless) series of limitations and obstacles associated with developing a garden on a site with power cables underneath and rapid development going on all around it – at times it has felt like death by a thousand cuts! I’ve lost count of the number of times I’ve thought we were about to steam ahead only to fall down another rabbit hole that takes months to get out of. Thinking positively though, it really does feel like we’ve got it this time (dare I hope?) and have very recently shared amended plans with UKPN, BRL, LBBD and Partnership Learning which, once approved by all stakeholders, will then be submitted for planning permission and hopefully unlock the full potential of the site with a polytunnel, pond, pavilion and lots and lots more planting! As if that wasn’t enough P’s the most important one that we need to bring to the site is PEOPLE and we are keen to get more residents involved in BFF by attending weekly sessions which will be relaunching this month and playing an active role in shaping how it develops and is managed by residents long-term. We’re also hoping that approval of our plans will soon unlock some long-promised £££s (POUNDS) from Barking Riverside Ltd which have been years in the making and feel close enough to almost touch now. Fingers crossed! 

 

We/I wouldn’t have got this far without some invaluable support from many stakeholders along the way who must be acknowledged: 

  • Morgan Sindall Volker Fitzpatrick (MSVF), the company who built the new Barking Riverside Overground station, provided a scan of the site to help us know exactly where the cables are as well as some materials and labour. 
  • UK Power Networks (UKPN), who own the power cables underneath the site, have always done their best to accommodate the community vision for the site and are also keen to help facilitate the donation of materials and volunteer labour to put the plans into fruition. 
  • Every One Every Day have supported several making sessions and planter building workshops at BFF and committed to part-funding a polytunnel alongside local people. 
  • Make:Good will be delivering a pavilion that will be able to host get togethers, performances and harvest rainwater which has been co-designed by local students from Riverside School. As if that wasn’t enough they have provided invaluable support in the form of scaled plans for the site which we hope to, one day soon(ish), submit for planning permission. 
  • McLaren Construction Group have donated trees and offered labour further down the line. 
  • Groundwork have run horticulture training programmes with local people and built bench planters and tree-boxes on site and will be returning in the summer to do more.  
  • Partnership Learning, the academy trust behind Riverside Primary, Bridge and Secondary, have confirmed their intention to offer Thames Life a long-term lease on the site – making it a real sustainable community asset, PRICELESS! 

When I grow weary of all the hurdles and delays to getting this project off the ground, I just try to remind myself of the enthusiasm shown by residents so far and of the green haven it can offer residents who may not have their own gardens or who crave a pleasant space to interact and grow together with their neighbours. I’ll continue to persist until the job is done and I hope as many residents as possible get involved in any way they can! 

 

Jamie Kesten 

Deputy CEO, Thames Life 

CEO Blog March 23: How Much Is Enough?

It seems hard for people going through a rough time to see any way out. A lot of people in Barking & Dagenham are going through a hard time. According to the London Poverty Index Barking & Dagenham has the highest premature mortality rates of any London borough. Think about that. Barking & Dagenham has the highest rate of premature mortality anywhere in London. And think about it a third time.   

 

I am going to approach this dilemma in two ways. The first one is more palatable: it states that everyone can change their emotional and physical health by their own direct actions. Health, wellbeing and happiness are things you can achieve by working at it. There are seven proven ways: 

  • Devote time to family and friends 
  • Focus on and express gratitude for all you have 
  • Engage regularly in acts of kindness towards others 
  • Cultivate optimism as you ponder your future 
  • Savour life’s pleasures and try to live in the present moment 
  • Exercise weekly or daily 
  • Try to find and commit to lifelong goals 

I think all these things are worthwhile. I try to live by them. Probably most people do. 

I find people relate more to personal stories, to individual actions and individual responsibilities; about how they feel, their core affect. We relate to friends, family, kindnesses, pleasures, the great outdoors. The things that inspire love, connection, belonging empower us – as individuals.   

 

What happens if it stops there? 

Individual empowerment is not the same as community empowerment. I am going to exaggerate to make a point. Using the metaphor of the film the Matrix, people live in a system of control they remain mostly unaware of.   

Individual empowerment is the blue pill sold to us by the matrix. Policy makers are pushing this pill as the answer to health inequality. The operation of this world is via the mind, through deep programming which appropriates everything. In the Matrix there is no personal, political or ideological perspective that is not rendered wholly false.  It allows illusion but no action. This is how social control works.  

Why it is that people in Barking & Dagenham die sooner than elsewhere?   

Is it an act of God, government or individual fecklessness?   

Who should we hold to account?   

Should we just hold ourselves to account and literally jog on? 

Why do people in Barking & Dagenham die at higher rates than elsewhere?   

 

To ask certain questions is to take the red pill. Critical questioning as opposed to naïve or magical bromides alters the perception of the matrix. 

We’ve got all this growth going on, more housing units, lots of cranes on the skyline, so how come more people in Barking & Dagenham die at higher rates than elsewhere? How can we have both growth and rising inequality at the same time? 

We know that poverty kills. Life expectancy for women in Kensington and Chelsea is 87.9 years.  Life expectancy for men in Barking & Dagenham is 77 years, the lowest for any London borough.    

Poverty is a consequence of political and economic decisions. It is not wholly accidental. It is structural and systemic. If everyone in London started doing the seven proven ways to manage their wellbeing which I started with, people in Barking & Dagenham would remain in last place because something else is going on. 

 

A lot of my conversations with voluntary sector colleagues and other people in this borough inevitably tend to go to a certain place. We talk about social problems like how come people die sooner here than elsewhere and what to do about it. How come there is suffering and inequality and what do we do about it? Then we get to put our ideas on the table.   

The health system talks about behaviour change. The preferred way of addressing these problems is not structural, they are about individual choices. It is not that your landlord needs to sort out the damp, you need to stop smoking and do yoga. The voluntary sector often talks about stronger relationships and the need to connect and collaborate. The council developer lobby promises inclusive growth where social inclusion flows from above and no resident is left behind. There are competing narratives, lots of storytelling, lots of ways to try to describe the reality of people dying sooner than they should, why that is and what to do about it. 

 

TS Eliot said that humankind cannot bear too much reality. People prefer stories. The blue pill please. There are plenty of PR agencies and consultancies to help make the pill go down. The only way I see things changing is if people tell their own authentic stories, take action largely on their own terms and demand change from within their communities.   

I am hoping everyone devotes time to family and friends, focuses on and express gratitude for what they have, engages regularly in acts of kindness, cultivates optimism, savours life’s pleasures, lives in the present moment, exercises regularly and commits to lifelong goals.  

 

There was a glitch in the matrix. Normal service is now resumed. 

Be well. Be happy.  

 

Matthew Scott

CEO

CEO Blog Feb 23: Reimaging Adult Social Care 

It is 2023 amidst an era of technological wonderment so why can’t I get through to someone to sort out my sister’s benefits?   

Thank you for waiting. Please continue to hold and we will answer your call as soon as possible. Alternatively to look for work or other services please access our website at www.gov.uk 

The care home where she lives, in Northamptonshire told me she was running out of money. It was a business thing – the accounts department were triggered by a lack of money. 

I am an appointee.  I had to fill out a load of forms via the DWP. I kept asking the social workers what these words mean – appointee, power of attorney etc. Comes down to money and who oversees or decides. I didn’t get the impression they cared much beyond that. They talk to me in a detached dry way. Sometimes when I explain I don’t understand they warm up a bit but it is always someone different to speak to. 

I have a brother and a sister, both born with severe learning difficulties. I am the eldest. We didn’t have the more empowering words and language to describe disability in those days. The words were stigmatising and unkind. I don’t remember the brief time spent with social workers being any help.  They seemed fake. I didn’t trust them or anyone else really. I’d remind my six-year-old self to always trust their instincts.         

So now I am on hold trying to speak to the DWP to sort out my sister’s benefits. It took an hour and a half to get through on the last two occasions. They had to pass me on to another department who were going to follow up. I asked them to give me a time when they would call as I have a full-time job and wouldn’t be able to pick up on the off chance. They called twice, both times I was in the middle of meetings. Missed calls.  Now I have to sit on hold, foreseeably for 1-2 hours.   

Thank you for waiting.  Please continue to hold and we will answer your call as soon as possible.  Alternatively to look for work or other services please access our website at www.gov.uk 

Cue answer phone music – repetitive snatches of some bland tune… 

I can’t afford to wait an hour and a half. I really can’t. I feel stress in my body as I wait for the moment someone picks up.   

When my sister got thrown out of her last care home she was moved a hundred plus miles away to another county and region and the bank accounts and money was supposed to follow. I wrote to the bank and they ignored the letters. Eventually, the social workers, when I got through to their helpline, pointed me to the DWP. They suggested I would have to go to the bank with my sister in person. The bank is near Swindon. I am in London. She is near Corby. Not going to happen in the near future. I spoke to the social worker and the care staff and asked for advice and support. They told me I had to call the DWP. I am calling them now to figure out what the next steps are. I have a feeling this is never going to end. 

Thank you for waiting.  Please continue to hold and we will answer your call as soon as possible.  Alternatively to look for work or other services please access our website at www.gov.uk 

I asked the care team and the social workers how come this wasn’t picked up on in their reviews. I asked them what they were learning from all of this? Literally no response to that.   

I get that they are pressured. But I have lived with that professional coldness and silent superiority all my life. My parents are old now, my mum has Parkinsons. My Dad can’t really deal with things. They have what lots of working people have – a deep distrust and deference to people in authority. I never understood that, based on the evidence and experience they had. I find it sad when people are talked down to, even sadder when they invite it, too weary for anything else. 

Swerve. 

Taking part in the Barking & Dagenham Reimagining Adult Social Care forum was instructive. I won’t comment further because the personal and professional dimensions make it a bit too real for me. 

People talk about living their best life. Being blessed. I feel that. I feel every day I get to do community work is a good day. What I took from some of what I’ve covered is that surviving comes before thriving. But surviving isn’t living. For me to live well, means being in deep relationships with others, on an equal footing. I have that in my life. I don’t quite know how that came about but I do. I am lucky indeed. Some of the partnership and work environments we inhabit fulfil that. Some don’t. Many of the times I feel I have gone wrong in my life is when I have not been sufficiently open or in the moment but it is hard to do that when: 

Thank you for waiting.  Please continue to hold and we will answer your call as soon as possible.  Alternatively to look for work or other services please access our website at www.gov.uk  

Matthew Scott 

Thames Life CEO

Director blog December 2022 – How change happens

Funders often ask for a ‘theory of change’ statement. Here’s one I made earlier, from our 2017-2020 strategic plan:  

‘long term sustainable change is only possible when it is defined and led by local people, who initiate their own agenda and build it from within the local community.’

It is specific – change only happens when residents lead it from within their communities.   

It is also different from most of the other statements, which tend to assume change comes from working across sectors and sharing power. That assumes by working across sectors and sharing power, residents and communities will benefit.  That is a lazy assumption and a dangerous one.     

What I can confidently believe in, is that when residents and community groups come together, things can genuinely change for the better.  Everything else is much less certain.   

I put it to you that there are three basic ways to make change happen.   

  1. Change imposed from above by the powerful 
  2. Change from below (when those who are not individually powerful take collective action) 
  3. Change where we meet in the middle, with different levels of power, and thrash things out 

My feeling is most change is imposed from above – option 1. And what option 1 does is pretend to be option 3, claiming to be about equal partners finding common agreement.   

To avoid this, I go with option 2 as an antidote to phoniness. In archery the idea is to aim and shoot high because of gravity. I know option 2 is going to hit some headwinds, but to hell with it, let’s give it a go!

If we can agree in advance that community-led change often gets derailed, if we know this, in our guts, to be true, then let’s skip the statements about change being possible when powerful organisations come together with less powerful ones. Partnerships and power sharing can happen, but even when it does, it is less than what it is cracked up to be.   

Mostly we don’t think much about how change happens and settle for platitudes about how we are all in it together. Let’s be clear: we are not all in it together. There are very real differences of power, identity and money. There are different agendas and that is healthy. Without these differences being made visible and expressed, we might as well settle for dictatorship – see option one. 

Because change from above is brutal, we are supposed to all agree that partnership and meeting in the middle is possible and taking place. But it mostly is not. When you next go to a partnership meeting ask who chairs the meeting, who sets the agenda, who does all the speaking, who is getting paid and how much? It is unlikely to be residents or community groups. Better to call it what it appears to be: change from above.   

Another way to look at it is, who are the partners who are supposed to be sharing power? 

  1. Public Sector (example: council) 
  2. Private Sector (example: developer) 
  3. Community Sector (example: small volunteer group) 

Think of partnership as a three-legged stool. Council, developer, resident group. Then ask if all the legs are equal and how that might affect things.   

These sectors – public, private and community – are not remotely equal. The first two have organised people and money, the community does not. Having organised staff and millions of pounds of money is power. Not having money or people who work for you, limits your ability to act. Before buying into the warm words of partnership across sectors, it is worth thinking through how the power imbalance is likely to play out and not pay lip service to what was never the case in the first place. 

Partnership has been called ‘the suspension of mutual loathing in the pursuit of money’. That’s a bit harsh but you get the point. Partnership is where voluntary sector groups and ‘partners’ live. This generates gaslighting – mystical vague theories of change about power sharing, a triumph of hope over experience if ever there was one.   

If you can imagine a different world, where change flows upwards from communities, it is possible to take the actions to bring this, little by little, into being.  For some people this is unimaginable, and it stops there. Community-led change requires imagination and creativity. It will lead to endless frustration and disappointment. Worse than that, community-led change will get turned inside out, manipulated into serving the purposes of other sectors, public and private, endlessly made into a vehicle of convenience.   

But imagination and creativity will tell us it can be different, and we will find a way because that is what communities and people do. 

 

Matthew Scott 

Thames Life Director 

 

Inside TWCP: Meet our Governance Manager Margarida

Hello everyone, I am Margarida! I love spreadsheets, cycling, video games, cartoons and I believe that with love and community, we can make the world a more welcoming and lovely place for us all. 

I first came across TWCP through a friend who had just joined a new project there. The person who was supporting my friend was going on holiday, and she shared concerns about what that could entail. I offered to help and supported the team with some data analysis and tweaking some procedures and systems for that program. It was extremely gratifying to feel so appreciated and useful. At some point I met Matt. We had a great, long chat about our long life commitment to building community, social change models and we shared some of the stories we’ve gathered along our activism journeys. 

I’ve been involved in the volunteer sector for over 20 years and although my passions and the projects that I choose to give myself to are broad in scope and ever-changing, building community and improving the lives of marginalised groups has always been at the centre of what I do. 

Early this year I covered a maternity leave as Executive Director of a small organisation that works with families with young children in Barking and Dagenham, Early Years Cocoon C.I.C. . I got to know the needs and concerns of our families by working very closely with them. I also realised that families believe there is a huge lack of support and/or are unaware of the available services in the borough. There’s a lot of work to be done in this regard. 

When I learned about the Governance Manager vacancy, I knew I wanted it! 

What is Governance, you might ask? Governance is “the systems and processes concerned with ensuring the overall direction, effectiveness, supervision and accountability of an organisation” (according to The Governance of Voluntary Organisations, Cornforth 2003).  

I believe good governance in a resident-led charity is essential. If the regulations and procedures are well designed and clearly communicated, they empower and support staff in their work and help the organisation run smoother, which makes for a better service for everyone, therefore creating a self-feeding cycle of trust within the charity and everyone we encounter. This trust is essential for residents to participate and get actively involved; without which it’s very hard to fulfil the charity’s objectives. 

I feel privileged to be working for an organisation that is actively seeking to bring about improvements for the community through social change. I’m excited to get to know the residents and to put my experience in service of a cause I believe in. 

Margarida Lopes

Governance Manager

Director blog September 2022 – Riot Days

Maria Alyokhina wrote the book ‘Riot Days’ (Penguin: 2017) about her experience of activism and imprisonment.  Every page a testament to living one’s truth in the face of real and actual oppression. In her case, a feminist in modern day Russia as part of the punk band ‘Pussy Riot’. For those that don’t remember their protest in February 21, 2012, directed at the Orthodox Church leaders support for Putin during his election campaign, first of all where were you and second, never doubt the importance and impact of creative dissent.

Unlike much of the art we see in London, in galleries or regeneration makeovers where something communal or edgy ends up co-opted and corporatized, this is real. Something the powers that be couldn’t pretend they were down with.   

I mention it because I think so much of the way charities, the public sector and wider private agencies operate locally can feel like a mutual conspiracy to suck the life out of things. Deadly boring and deeply ineffective. On top of that, repressive – shunning different ideas and perspectives. Under the Best Value regime for commissioning and procurement government spoke of the guiding principles are being the three E’s – equity, economy, efficiency. This could now be updated as the three C’s – control, contract, con-trick.  That is sometimes how it feels, repeatedly – control, contracts, conning people. Three card monte.      

I am of course being deeply unfair if I leave it there. To quote a former council leader ‘we are all good people stuck in a bad system’ (Barry Quirk – Esprit de corps: leadership for progressive change in local government). He goes on to say: 

“Councils are public institutions and as such have a legal and constitutional status, but they are socially constructed. It’s the people in them that make them work or fail. It’s no good blaming the construct when the essence of organization is something that we have built ourselves… if local government is ineffective it’s our own feckless fatalism… that are at fault. If things are not going well, there is no one to blame but ourselves. We socially construct the system that we then claim traps us from being effective. So how can good people escape the trap? First, by being open and honest about the failings and deficiencies” 

Taking my lead from this council leader, I also want to be open and escape the trap. My sense is that all is not right, which is why I do community work. I don’t assume equal partnership is a given and I rarely experience it, either for myself but most importantly for community groups and residents. They are not treated as equals.  They do not get the justice and respect they deserve. The heating and water supplies often don’t work, the parking fines mount up, the rat problem isn’t tackled, the GP waiting times get longer, the cost of housing goes up and up. Land value rules everything around us – a license to print money. Since 2010 councils have on average at least 50% less money due to cuts. Think about what that means in terms of who does and doesn’t have power and remember ‘if you want change you need power’: land values go up – those who control land that can be developed control everything and stand to profit by it. The rest of us are trapped. So trapped it becomes routine. Which leads me to one of my favourite quotes from an Italian author Italo Calvino: 

“The inferno of the living is not something that will be; if there is one, it is what is already here, the inferno where we live every day, that we form by being together. There are two ways to escape suffering it. The first is easy for many: accept the inferno and become such a part of it that you can no longer see it. The second is risky and demands constant vigilance and apprehension: seek and learn to recognize who and what, in the midst of inferno, are not inferno, then make them endure, give them space.” 
Italo Calvino, Invisible Cities 

Our new vision is about ‘residents driving change’.  Our mission ‘to create positive spaces and opportunities for resident empowerment and wellbeing’. Quirk warns of feckless fatalism, Calvino speaks of escape, exhorting those who would not be feckless and fatalistic to be vigilant and give such people ‘space’. Hence our mission – positive spaces. We want spaces – not just buildings and community centers that don’t cost the earth due to spurious notions of financial viability but also the head space and the oxygen in the room to speak up and not be closed down, shouted down, but space to be, to endure, to act in alignment with our own beliefs and agendas rather than incorporation into someone else’s ambitions. 

Yes I got all of this from reading a book about a Russian feminist. I do tend to read a lot of books though. It is how I decompress and feel enchantment with the world that is all too often dreary.   

Maria Alyokhina writes: 

‘You have a routine; you have a schedule for life and living. Do you also have a set schedule for thinking?  Why don’t you tell them no?  Why can’t you even think about telling them no?  Why does this thought seem pointless to you?  When did it become pointless for you?’  – p.75 / isolation 

Later on she quotes someone else: 

‘If you dream alone, the dream remains only a dream; but if you dream with others, you create reality.’ – Subcomandante Marcos 

Long may we dream and act together. 

Matthew Scott 

TWCP Director 

Director blog August 2022 – Impact-led Strategy

Our vision is of a ‘diverse and vibrant community where residents are driving change’. The vision is of residents driving change – residents as leaders not followers. That is the world as it should be not as it is. That is why it is a vision – a vision is a vivid dream; we are in the business of selling dreams. Of creating the world as it should be rather than scaling back our ambitions. That is a vision.   

Our mission is to ‘create positive spaces and opportunities for resident empowerment and wellbeing’. Every inch of land is monetised. Every conversation in the community and every action that impacts on communities can be liberating, to the extent that local people drive change.  Wellbeing allows people to make healthy choices and drive change in all areas of their lives.   

To enable this to happen we aim to develop leaders, nurture relationships, exert influence and support enterprise to achieve our vision and mission. 

When we started out, we tried out lots of different approaches; tech companies sometimes describe this as throwing stuff at the wall and seeing what sticks. Testing, reviewing, prototyping.   

We’ve done large scale growth summits attended by hundreds of people, weekly leadership classes for young citizens, social enterprise workshops, door knocking, street stalls, leafleting to every household on the area, meetings with politicians and bigwigs, monthly forums on planning and conservation, arts based events, community gardening, litter picking, campaigns, resident action groups, online arts classes, sports activities, walks and talks, newsletters and newspapers, videos, away days, training of all descriptions, volunteering programmes, service delivery, partnerships and collaborations across the borough, in fact across London, nationally and internationally.   

We have done a lot of things. A lot of events, meetings, outreach, activities, training etc. So what? How do we know it made a difference? How do we know it delivered our vision, mission and aims? We need to get smart, to work smarter. We will never know if we made the kind of impact we hoped for in our vision, mission and aims unless we spell out what impact we want in ways that are specific, measurable, achievable, realistic, timed, evaluated and reviewed.   

Impact-led strategy is about being led by the impact you want to create and being your purpose as an organization, rather than having a purpose (Fisher 2020). It is very easy for any organization or group to be busy being busy, never pausing to consider if actions are having the right kind of impact. This strategic reflection needs to go with the flow because sometimes the same groups over-think things instilling a kind of paralysis by analysis. There is a sweet spot whereby the actions and analysis go hand in hand, so that impact is at the forefront. That’s the place I’m keen to inhabit. That is the place where true change is made. 

Matthew Scott 

TWCP Director 

Director blog July 2022 – Your silence will not protect you

Audre Lord is an African American author and poet who wrote about the difficulties in communication between people.  Her words have power and relevance for anyone who cares to hear them.  Audre saw silence as a form of violence and as someone identifying as Black, lesbian, mother, warrior and poet stated: ‘my silences had not protected me. Your silences will not protect you.’ 

The transformation of silence into action is something everyone in Barking & Dagenham should be concerned with. Too many are silent.  Too many of us are sleeping whilst standing up. The communities with the biggest struggles are the quietest. They get gaslighted. 

I think the first job of a community worker is to listen, actively listen to the torrent of frozen words and experiences people keep inside of them. The resident whose heating and water hasn’t worked for months, the carer who cannot afford family prescriptions, the council officer who feels powerless to help others because of the fear that comes from above, the partial truths of politicians and their soundbites. Listening to the violence that silences.

Call and response 

In different forms of music there is call and response, from spirituals, blues, gospel, and today’s pop – less so now but still crops up. There’s a phrase or cue and then you join in. Back and forth.  We feel connected. Less alone.  We improvise – the communication like a dance takes twists and turns. 

Listening is not a static act.  Listening, communication and action are all happening at the same time. Even when we are silent. Maybe there is no such thing as silence, only violence that shuts down minds and hearts. Your silence will not protect you.  

If all a community worker does is actively and deeply listen that would be something precious and rare. But it would not be enough.   

To listen well is a caring and loving act. But love without power is a sentimental and dangerous thing. Another form of gaslighting. Here’s where the top end of the voluntary sector cops out. If it bothered to listen in the first place.  Our job is not to cultivate victimhood; it is to support and take collective action.   

Poverty safari

The Scottish hip hop writer Loki describes a special circle of hell for professionals in the charity and public sector who go out on ‘poverty safari’.  People whose job depends on the existence of poverty and other people’s problems, who have an investment in maintaining and administering but never seem to fundamentally change anything. 

When does listening to other people’s silences not become parasitic? 

Many of the poorest in our communities are living with unrecognised trauma, hardly able to process what has been done to us, much less what we might do about it. Silence like a cancer grows.

Where are the silences in your lives? What silencing violence is being visited on you? 

What is it that makes you so angry you have to act? You probably know who will block you, but do you know who has your back and are you willing to reach out to them so you can act together?   

For me, it is simple. Really simple. Anyone can do this.  We listen, we act. Repeat. We do this together. End of.  

Matthew Scott 

TWCP Director 

Inside TWCP: Change that Benefits Everyone – Natalie Ogene

I moved to Thames View in February 2021 with my daughter whilst we were still in the thick of lock down. Whilst getting to grips with our new local area we did a lot of walking as nothing much was open!

Two of the places that we visited often were the Ripple Greenway and Newlands park – both of which were suffering badly with littering. I initially got in touch with our local Councillor to raise awareness of this particular issue and then looked at what other groups were trying to do to make improvements to our wider area. This is how I initially got involved with TWCP.

I started attending local residents meetings and became involved with some working groups. I’m lucky enough to have a small garden and a balcony and I have started gardening (self taught) and find it very therapeutic. My daughter and I have visited the Barking Food Forest and it’s wonderful to support some of the great local initiatives that are happening in the area. 

I see myself as someone who has benefited from the gentrification that has taken place in the area. That gentrification has brought with it some great things like the Uber boat service, new homes and some really lovely parks etc. I do believe gentrification can be a good thing as long as its benefits are felt by old and new residents of the community. That very much fits in with my vision for Thames View and Barking Riverside – that everyone can feel the benefits of the changes happening in the community!

Natalie Ogene

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