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CEO Blog Feb 23: Reimaging Adult Social Care 

It is 2023 amidst an era of technological wonderment so why can’t I get through to someone to sort out my sister’s benefits?   

Thank you for waiting. Please continue to hold and we will answer your call as soon as possible. Alternatively to look for work or other services please access our website at www.gov.uk 

The care home where she lives, in Northamptonshire told me she was running out of money. It was a business thing – the accounts department were triggered by a lack of money. 

I am an appointee.  I had to fill out a load of forms via the DWP. I kept asking the social workers what these words mean – appointee, power of attorney etc. Comes down to money and who oversees or decides. I didn’t get the impression they cared much beyond that. They talk to me in a detached dry way. Sometimes when I explain I don’t understand they warm up a bit but it is always someone different to speak to. 

I have a brother and a sister, both born with severe learning difficulties. I am the eldest. We didn’t have the more empowering words and language to describe disability in those days. The words were stigmatising and unkind. I don’t remember the brief time spent with social workers being any help.  They seemed fake. I didn’t trust them or anyone else really. I’d remind my six-year-old self to always trust their instincts.         

So now I am on hold trying to speak to the DWP to sort out my sister’s benefits. It took an hour and a half to get through on the last two occasions. They had to pass me on to another department who were going to follow up. I asked them to give me a time when they would call as I have a full-time job and wouldn’t be able to pick up on the off chance. They called twice, both times I was in the middle of meetings. Missed calls.  Now I have to sit on hold, foreseeably for 1-2 hours.   

Thank you for waiting.  Please continue to hold and we will answer your call as soon as possible.  Alternatively to look for work or other services please access our website at www.gov.uk 

Cue answer phone music – repetitive snatches of some bland tune… 

I can’t afford to wait an hour and a half. I really can’t. I feel stress in my body as I wait for the moment someone picks up.   

When my sister got thrown out of her last care home she was moved a hundred plus miles away to another county and region and the bank accounts and money was supposed to follow. I wrote to the bank and they ignored the letters. Eventually, the social workers, when I got through to their helpline, pointed me to the DWP. They suggested I would have to go to the bank with my sister in person. The bank is near Swindon. I am in London. She is near Corby. Not going to happen in the near future. I spoke to the social worker and the care staff and asked for advice and support. They told me I had to call the DWP. I am calling them now to figure out what the next steps are. I have a feeling this is never going to end. 

Thank you for waiting.  Please continue to hold and we will answer your call as soon as possible.  Alternatively to look for work or other services please access our website at www.gov.uk 

I asked the care team and the social workers how come this wasn’t picked up on in their reviews. I asked them what they were learning from all of this? Literally no response to that.   

I get that they are pressured. But I have lived with that professional coldness and silent superiority all my life. My parents are old now, my mum has Parkinsons. My Dad can’t really deal with things. They have what lots of working people have – a deep distrust and deference to people in authority. I never understood that, based on the evidence and experience they had. I find it sad when people are talked down to, even sadder when they invite it, too weary for anything else. 

Swerve. 

Taking part in the Barking & Dagenham Reimagining Adult Social Care forum was instructive. I won’t comment further because the personal and professional dimensions make it a bit too real for me. 

People talk about living their best life. Being blessed. I feel that. I feel every day I get to do community work is a good day. What I took from some of what I’ve covered is that surviving comes before thriving. But surviving isn’t living. For me to live well, means being in deep relationships with others, on an equal footing. I have that in my life. I don’t quite know how that came about but I do. I am lucky indeed. Some of the partnership and work environments we inhabit fulfil that. Some don’t. Many of the times I feel I have gone wrong in my life is when I have not been sufficiently open or in the moment but it is hard to do that when: 

Thank you for waiting.  Please continue to hold and we will answer your call as soon as possible.  Alternatively to look for work or other services please access our website at www.gov.uk  

Matthew Scott 

Thames Life CEO

Director blog December 2022 – How change happens

Funders often ask for a ‘theory of change’ statement. Here’s one I made earlier, from our 2017-2020 strategic plan:  

‘long term sustainable change is only possible when it is defined and led by local people, who initiate their own agenda and build it from within the local community.’

It is specific – change only happens when residents lead it from within their communities.   

It is also different from most of the other statements, which tend to assume change comes from working across sectors and sharing power. That assumes by working across sectors and sharing power, residents and communities will benefit.  That is a lazy assumption and a dangerous one.     

What I can confidently believe in, is that when residents and community groups come together, things can genuinely change for the better.  Everything else is much less certain.   

I put it to you that there are three basic ways to make change happen.   

  1. Change imposed from above by the powerful 
  2. Change from below (when those who are not individually powerful take collective action) 
  3. Change where we meet in the middle, with different levels of power, and thrash things out 

My feeling is most change is imposed from above – option 1. And what option 1 does is pretend to be option 3, claiming to be about equal partners finding common agreement.   

To avoid this, I go with option 2 as an antidote to phoniness. In archery the idea is to aim and shoot high because of gravity. I know option 2 is going to hit some headwinds, but to hell with it, let’s give it a go!

If we can agree in advance that community-led change often gets derailed, if we know this, in our guts, to be true, then let’s skip the statements about change being possible when powerful organisations come together with less powerful ones. Partnerships and power sharing can happen, but even when it does, it is less than what it is cracked up to be.   

Mostly we don’t think much about how change happens and settle for platitudes about how we are all in it together. Let’s be clear: we are not all in it together. There are very real differences of power, identity and money. There are different agendas and that is healthy. Without these differences being made visible and expressed, we might as well settle for dictatorship – see option one. 

Because change from above is brutal, we are supposed to all agree that partnership and meeting in the middle is possible and taking place. But it mostly is not. When you next go to a partnership meeting ask who chairs the meeting, who sets the agenda, who does all the speaking, who is getting paid and how much? It is unlikely to be residents or community groups. Better to call it what it appears to be: change from above.   

Another way to look at it is, who are the partners who are supposed to be sharing power? 

  1. Public Sector (example: council) 
  2. Private Sector (example: developer) 
  3. Community Sector (example: small volunteer group) 

Think of partnership as a three-legged stool. Council, developer, resident group. Then ask if all the legs are equal and how that might affect things.   

These sectors – public, private and community – are not remotely equal. The first two have organised people and money, the community does not. Having organised staff and millions of pounds of money is power. Not having money or people who work for you, limits your ability to act. Before buying into the warm words of partnership across sectors, it is worth thinking through how the power imbalance is likely to play out and not pay lip service to what was never the case in the first place. 

Partnership has been called ‘the suspension of mutual loathing in the pursuit of money’. That’s a bit harsh but you get the point. Partnership is where voluntary sector groups and ‘partners’ live. This generates gaslighting – mystical vague theories of change about power sharing, a triumph of hope over experience if ever there was one.   

If you can imagine a different world, where change flows upwards from communities, it is possible to take the actions to bring this, little by little, into being.  For some people this is unimaginable, and it stops there. Community-led change requires imagination and creativity. It will lead to endless frustration and disappointment. Worse than that, community-led change will get turned inside out, manipulated into serving the purposes of other sectors, public and private, endlessly made into a vehicle of convenience.   

But imagination and creativity will tell us it can be different, and we will find a way because that is what communities and people do. 

 

Matthew Scott 

Thames Life Director 

 

Inside TWCP: Meet our Governance Manager Margarida

Hello everyone, I am Margarida! I love spreadsheets, cycling, video games, cartoons and I believe that with love and community, we can make the world a more welcoming and lovely place for us all. 

I first came across TWCP through a friend who had just joined a new project there. The person who was supporting my friend was going on holiday, and she shared concerns about what that could entail. I offered to help and supported the team with some data analysis and tweaking some procedures and systems for that program. It was extremely gratifying to feel so appreciated and useful. At some point I met Matt. We had a great, long chat about our long life commitment to building community, social change models and we shared some of the stories we’ve gathered along our activism journeys. 

I’ve been involved in the volunteer sector for over 20 years and although my passions and the projects that I choose to give myself to are broad in scope and ever-changing, building community and improving the lives of marginalised groups has always been at the centre of what I do. 

Early this year I covered a maternity leave as Executive Director of a small organisation that works with families with young children in Barking and Dagenham, Early Years Cocoon C.I.C. . I got to know the needs and concerns of our families by working very closely with them. I also realised that families believe there is a huge lack of support and/or are unaware of the available services in the borough. There’s a lot of work to be done in this regard. 

When I learned about the Governance Manager vacancy, I knew I wanted it! 

What is Governance, you might ask? Governance is “the systems and processes concerned with ensuring the overall direction, effectiveness, supervision and accountability of an organisation” (according to The Governance of Voluntary Organisations, Cornforth 2003).  

I believe good governance in a resident-led charity is essential. If the regulations and procedures are well designed and clearly communicated, they empower and support staff in their work and help the organisation run smoother, which makes for a better service for everyone, therefore creating a self-feeding cycle of trust within the charity and everyone we encounter. This trust is essential for residents to participate and get actively involved; without which it’s very hard to fulfil the charity’s objectives. 

I feel privileged to be working for an organisation that is actively seeking to bring about improvements for the community through social change. I’m excited to get to know the residents and to put my experience in service of a cause I believe in. 

Margarida Lopes

Governance Manager

Director blog September 2022 – Riot Days

Maria Alyokhina wrote the book ‘Riot Days’ (Penguin: 2017) about her experience of activism and imprisonment.  Every page a testament to living one’s truth in the face of real and actual oppression. In her case, a feminist in modern day Russia as part of the punk band ‘Pussy Riot’. For those that don’t remember their protest in February 21, 2012, directed at the Orthodox Church leaders support for Putin during his election campaign, first of all where were you and second, never doubt the importance and impact of creative dissent.

Unlike much of the art we see in London, in galleries or regeneration makeovers where something communal or edgy ends up co-opted and corporatized, this is real. Something the powers that be couldn’t pretend they were down with.   

I mention it because I think so much of the way charities, the public sector and wider private agencies operate locally can feel like a mutual conspiracy to suck the life out of things. Deadly boring and deeply ineffective. On top of that, repressive – shunning different ideas and perspectives. Under the Best Value regime for commissioning and procurement government spoke of the guiding principles are being the three E’s – equity, economy, efficiency. This could now be updated as the three C’s – control, contract, con-trick.  That is sometimes how it feels, repeatedly – control, contracts, conning people. Three card monte.      

I am of course being deeply unfair if I leave it there. To quote a former council leader ‘we are all good people stuck in a bad system’ (Barry Quirk – Esprit de corps: leadership for progressive change in local government). He goes on to say: 

“Councils are public institutions and as such have a legal and constitutional status, but they are socially constructed. It’s the people in them that make them work or fail. It’s no good blaming the construct when the essence of organization is something that we have built ourselves… if local government is ineffective it’s our own feckless fatalism… that are at fault. If things are not going well, there is no one to blame but ourselves. We socially construct the system that we then claim traps us from being effective. So how can good people escape the trap? First, by being open and honest about the failings and deficiencies” 

Taking my lead from this council leader, I also want to be open and escape the trap. My sense is that all is not right, which is why I do community work. I don’t assume equal partnership is a given and I rarely experience it, either for myself but most importantly for community groups and residents. They are not treated as equals.  They do not get the justice and respect they deserve. The heating and water supplies often don’t work, the parking fines mount up, the rat problem isn’t tackled, the GP waiting times get longer, the cost of housing goes up and up. Land value rules everything around us – a license to print money. Since 2010 councils have on average at least 50% less money due to cuts. Think about what that means in terms of who does and doesn’t have power and remember ‘if you want change you need power’: land values go up – those who control land that can be developed control everything and stand to profit by it. The rest of us are trapped. So trapped it becomes routine. Which leads me to one of my favourite quotes from an Italian author Italo Calvino: 

“The inferno of the living is not something that will be; if there is one, it is what is already here, the inferno where we live every day, that we form by being together. There are two ways to escape suffering it. The first is easy for many: accept the inferno and become such a part of it that you can no longer see it. The second is risky and demands constant vigilance and apprehension: seek and learn to recognize who and what, in the midst of inferno, are not inferno, then make them endure, give them space.” 
Italo Calvino, Invisible Cities 

Our new vision is about ‘residents driving change’.  Our mission ‘to create positive spaces and opportunities for resident empowerment and wellbeing’. Quirk warns of feckless fatalism, Calvino speaks of escape, exhorting those who would not be feckless and fatalistic to be vigilant and give such people ‘space’. Hence our mission – positive spaces. We want spaces – not just buildings and community centers that don’t cost the earth due to spurious notions of financial viability but also the head space and the oxygen in the room to speak up and not be closed down, shouted down, but space to be, to endure, to act in alignment with our own beliefs and agendas rather than incorporation into someone else’s ambitions. 

Yes I got all of this from reading a book about a Russian feminist. I do tend to read a lot of books though. It is how I decompress and feel enchantment with the world that is all too often dreary.   

Maria Alyokhina writes: 

‘You have a routine; you have a schedule for life and living. Do you also have a set schedule for thinking?  Why don’t you tell them no?  Why can’t you even think about telling them no?  Why does this thought seem pointless to you?  When did it become pointless for you?’  – p.75 / isolation 

Later on she quotes someone else: 

‘If you dream alone, the dream remains only a dream; but if you dream with others, you create reality.’ – Subcomandante Marcos 

Long may we dream and act together. 

Matthew Scott 

TWCP Director 

Director blog August 2022 – Impact-led Strategy

Our vision is of a ‘diverse and vibrant community where residents are driving change’. The vision is of residents driving change – residents as leaders not followers. That is the world as it should be not as it is. That is why it is a vision – a vision is a vivid dream; we are in the business of selling dreams. Of creating the world as it should be rather than scaling back our ambitions. That is a vision.   

Our mission is to ‘create positive spaces and opportunities for resident empowerment and wellbeing’. Every inch of land is monetised. Every conversation in the community and every action that impacts on communities can be liberating, to the extent that local people drive change.  Wellbeing allows people to make healthy choices and drive change in all areas of their lives.   

To enable this to happen we aim to develop leaders, nurture relationships, exert influence and support enterprise to achieve our vision and mission. 

When we started out, we tried out lots of different approaches; tech companies sometimes describe this as throwing stuff at the wall and seeing what sticks. Testing, reviewing, prototyping.   

We’ve done large scale growth summits attended by hundreds of people, weekly leadership classes for young citizens, social enterprise workshops, door knocking, street stalls, leafleting to every household on the area, meetings with politicians and bigwigs, monthly forums on planning and conservation, arts based events, community gardening, litter picking, campaigns, resident action groups, online arts classes, sports activities, walks and talks, newsletters and newspapers, videos, away days, training of all descriptions, volunteering programmes, service delivery, partnerships and collaborations across the borough, in fact across London, nationally and internationally.   

We have done a lot of things. A lot of events, meetings, outreach, activities, training etc. So what? How do we know it made a difference? How do we know it delivered our vision, mission and aims? We need to get smart, to work smarter. We will never know if we made the kind of impact we hoped for in our vision, mission and aims unless we spell out what impact we want in ways that are specific, measurable, achievable, realistic, timed, evaluated and reviewed.   

Impact-led strategy is about being led by the impact you want to create and being your purpose as an organization, rather than having a purpose (Fisher 2020). It is very easy for any organization or group to be busy being busy, never pausing to consider if actions are having the right kind of impact. This strategic reflection needs to go with the flow because sometimes the same groups over-think things instilling a kind of paralysis by analysis. There is a sweet spot whereby the actions and analysis go hand in hand, so that impact is at the forefront. That’s the place I’m keen to inhabit. That is the place where true change is made. 

Matthew Scott 

TWCP Director 

Director blog July 2022 – Your silence will not protect you

Audre Lord is an African American author and poet who wrote about the difficulties in communication between people.  Her words have power and relevance for anyone who cares to hear them.  Audre saw silence as a form of violence and as someone identifying as Black, lesbian, mother, warrior and poet stated: ‘my silences had not protected me. Your silences will not protect you.’ 

The transformation of silence into action is something everyone in Barking & Dagenham should be concerned with. Too many are silent.  Too many of us are sleeping whilst standing up. The communities with the biggest struggles are the quietest. They get gaslighted. 

I think the first job of a community worker is to listen, actively listen to the torrent of frozen words and experiences people keep inside of them. The resident whose heating and water hasn’t worked for months, the carer who cannot afford family prescriptions, the council officer who feels powerless to help others because of the fear that comes from above, the partial truths of politicians and their soundbites. Listening to the violence that silences.

Call and response 

In different forms of music there is call and response, from spirituals, blues, gospel, and today’s pop – less so now but still crops up. There’s a phrase or cue and then you join in. Back and forth.  We feel connected. Less alone.  We improvise – the communication like a dance takes twists and turns. 

Listening is not a static act.  Listening, communication and action are all happening at the same time. Even when we are silent. Maybe there is no such thing as silence, only violence that shuts down minds and hearts. Your silence will not protect you.  

If all a community worker does is actively and deeply listen that would be something precious and rare. But it would not be enough.   

To listen well is a caring and loving act. But love without power is a sentimental and dangerous thing. Another form of gaslighting. Here’s where the top end of the voluntary sector cops out. If it bothered to listen in the first place.  Our job is not to cultivate victimhood; it is to support and take collective action.   

Poverty safari

The Scottish hip hop writer Loki describes a special circle of hell for professionals in the charity and public sector who go out on ‘poverty safari’.  People whose job depends on the existence of poverty and other people’s problems, who have an investment in maintaining and administering but never seem to fundamentally change anything. 

When does listening to other people’s silences not become parasitic? 

Many of the poorest in our communities are living with unrecognised trauma, hardly able to process what has been done to us, much less what we might do about it. Silence like a cancer grows.

Where are the silences in your lives? What silencing violence is being visited on you? 

What is it that makes you so angry you have to act? You probably know who will block you, but do you know who has your back and are you willing to reach out to them so you can act together?   

For me, it is simple. Really simple. Anyone can do this.  We listen, we act. Repeat. We do this together. End of.  

Matthew Scott 

TWCP Director 

Inside TWCP: Change that Benefits Everyone – Natalie Ogene

I moved to Thames View in February 2021 with my daughter whilst we were still in the thick of lock down. Whilst getting to grips with our new local area we did a lot of walking as nothing much was open!

Two of the places that we visited often were the Ripple Greenway and Newlands park – both of which were suffering badly with littering. I initially got in touch with our local Councillor to raise awareness of this particular issue and then looked at what other groups were trying to do to make improvements to our wider area. This is how I initially got involved with TWCP.

I started attending local residents meetings and became involved with some working groups. I’m lucky enough to have a small garden and a balcony and I have started gardening (self taught) and find it very therapeutic. My daughter and I have visited the Barking Food Forest and it’s wonderful to support some of the great local initiatives that are happening in the area. 

I see myself as someone who has benefited from the gentrification that has taken place in the area. That gentrification has brought with it some great things like the Uber boat service, new homes and some really lovely parks etc. I do believe gentrification can be a good thing as long as its benefits are felt by old and new residents of the community. That very much fits in with my vision for Thames View and Barking Riverside – that everyone can feel the benefits of the changes happening in the community!

Natalie Ogene

Inside TWCP: Improving Inclusion, Prevention, and Making Change – Almu Segura

I have always, one way or another been involved with working with people. Whether it was through my degree – doing performing arts, theatre in the community or with art organisations. I have worked in residential homes with people with dementia and schools to bring them together, as a teaching assistant with autistic kids, volunteering in City Farms. I have always wanted to work with people, to help them play, laugh, have fun and to have better wellbeing.

I am a local resident and founder of Nice Bunch CIC, a new community interest company that focuses on intergenerational projects to improve the wellbeing of local residents. Through working with residents and local parents, I came across the work TWCP had been doing. I often engaged with them by seeking advice for my social business and attended some of their other events. Most recently, I received a call to be the Lead on their new health outreach programme funded by OHID. I said yes! It is a great opportunity to work with my neighbours and their families. To make a better place for my little one and the little ones around me and the community, in general.

The Healthy Living Club is an inclusive 8-week exercise and nutrition programme for residents in Thames View and Barking Riverside. Primarily focussed on supporting five to twelve-year-olds, the programme is structured to work with the whole family supporting participants to live healthier lifestyles with the support of familiar local community groups delivering the activities and health practitioners.

I would describe the work I currently do as a journey where we are trying to bring funders, the community and the tools that we have; knowledge and expertise, together, to be able to create a healthier community. To improve inclusion, prevention and to even start changing policies.

My vision for Thames View and Barking Riverside is for the area to be a model for change that other cities/boroughs can copy. To show that active listening in the community can bring residents what they really need and can change policy. If we work together, we can create longstanding change. On a smaller scale, I believe in just doing small acts of kindness. Even if it’s just saying good morning to a stranger in the bus stop, even if you make a person smile for a small moment, this simple act can have ripple effects that can help creating a welcoming and nurturing community.

Almu Segura

Director blog June 2022 – Warm, Cosy Spaces

We were chatting at the corner of Thames View fields and the pathway to Thames Road. About thirty of us, one sunny Friday in March this year. It is a regular thing we do, walking from the Big Shops on Farr Avenue to the banks of the Thames, by the developers’ prefab offices. We walk and talk. We look around, absorb it all, open ourselves up to the overload. Stepping across the landscape of housing, roads, warehouses, schools, more housing, more roads, buses, vans and lorries. Walking, talking amidst the hum of wider movement on building sites and lives being lived.  

It is not just a social. We are researching. Asking what kind of spaces people wanted in the area.  All the building going on, housing units by the thousands, but yeah, what kind of spaces would you like for your community? Answer: cosy, warm spaces. Someone said it just like that and everyone immediately agreed. That was exactly it. The craving for togetherness, for spaces we can call our own.   

We’ve got a few community spaces but how are they working out? Are they places people want to go to? The group spoke about yesteryear, about the cinemas Barking used to have. About the fields and horses before the development. Each person taking turns spontaneously sharing memories. All the while the cranes on the skyline marked out remorseless inevitable changes.   

The arrival of 50,000 new homes in the borough, many of them in Thames View and Riverside, is impossible to really process, outside of the town hall or the top floors of Maritime House, Barking, home of Be First. How can you make sense of it? You can’t. The walk we did, makes sense in a different way, via the senses and feelings evoked. Looking at the pressures on existing spaces, the busy roads, the construction, people reflect on what they want and conclude: cosy, warm spaces.   

Another way of saying it is, people want an experience of community, not of estrangement.  Places of their own, where they get a say. Cosy, warm spaces. I love that, so simple. So clear, because only residents can truly get to decide what is and isn’t cosy and warm.   

I’ve been walking around Thames Ward, now Barking Riverside and Thames View Wards with groups of people, residents, visitors. Just walking and talking. Typically, I get to the end of a long week and get a Friday feeling, especially when the sun is out, of needing to decompress. When people ask me about the area, there’s so much to say, too much for soundbites. It needs to be experienced, absorb the changes that are underway – the HGVs, the people pouring in and out of schools, the warehouses and businesses, the ever-present building sites, pylons.   

If you do our walk you will end up by the river, the much-referenced riverside or view of Thames View, but you’ll have to dedicate a couple of hours for that, as we always start at Bastable because that way people get to experience the old and the new. The phase one housing units of Riverside rise like small teeth on the skyline from across the Thames View fields – the locals call it toytown. Different from the typically more spacious Thames View housing that was built on rafts because of the marshy nature of the area, so marshy that even now, mosquitos predominate over the summer and netting is required for many newer residents.   

There’s a new Amazon on Thames Road, a Lithuanian beer company, cake shops, so many businesses clustered in one place. Ripple Nature Reserve spanning the bottom end, with entrances padlocked so more recent visitors have never experienced the unique ten-hectare site, once a dumping ground for pulverised fuel ash, now a mixture of woodland, scrub and grassland.  We usually access Riverside via Crossness Road because you can see the exact point where Barking Riverside begins, a private estate. One side of the road is in disrepair, the other considerably neater and tidy, the side where resident’s pay council tax and a service charge.  Then the housing units with wooden cladding begins. We see small ponds with ducks and approach De Pass Gardens, site of the Barking Fire in 2019, where the cladding on that building has thankfully now been removed, if not yet elsewhere.   

The Rivergate Centre marks another stop-off point, a multi faith centre with a Christian Cross on the outside. Where Friday prayers takes place in corridors. A co-op alone in one corner providing much needed supplies for those that can’t reach larger supermarkets the other side of the A13.  There’s still a way to go to reach the river, another busy road to cross (River Road / Renwick Road), but once joining Fielders Crescent, there is a short footpath from the road to the river and the view of the Thames spreads out for miles, past Dagenham and into Essex. From the roar of roads and density of housing everything opens up – big sky, river sweeping out to the sea.   

The end of the walk marks another special place – often quite windy rather than warm and cosy – but nonetheless uplifting. Once again people want to stand and talk about what it evokes. No longer a rat run to rush through but a place of solace to share and hold close. When urban planners talk about assets and place shaping this I know – it needs to be warm and cosy, and it needs to inspire a sense of awe.   

Change is the one constant in our lives. Nothing stays the same. Nothing lasts forever. Change refreshes and reinvigorates but can also leave people feeling unanchored, lacking roots. The property pages of the Evening Standard that I read on the way back from the walk tells me every housing development is the best there has ever been. From nine elms in Battersea, Greenwich Peninsula, Silvertown, Royal Docks.  Every corner of London in fact. Every square inch monetised. Money for advertising that props up free newspapers. Money that underpins planning decisions – they call it market viability. Money like change is double-edged. You can have too much or not enough. Money gives you control but it rarely creates warm, cosy spaces for all. For that to happen, we need communities to come to the party. The more community, the cosier it can be. The newspaper ads talked the talk; I wish they’d joined us, they could have walked the walk as well. 

Matthew Scott 

TWCP Director 

Director blog May 2022 – Barking & Dagenham Citizens

On the evening of Wednesday 28th April 2022 over 120 people gathered in Dagenham Town Hall (now CU London aka Coventry University) for an accountability assembly, a private event for member institutions and invited guests. Having listened to over 1,000 residents two issues rose to the top of our priorities: youth safety and the living wage, which formed the agenda for the night and our asks for candidates and speakers who represented the two parties (Labour and Conservative) that received the most votes in the last election, in accordance with the Electoral Commission’s guidelines.

The chamber reflected the diversity of the borough, as community groups, faith organisations and schools made their voices heard.  Unlike many decision making spaces it was full of young people speaking their truth, winning commitments from power holders. 

During elections, accountability assemblies function as platforms for community leaders to secure public commitments from invited candidates for an agenda that benefits our communities.  They are not hustings and are strictly non-partisan.  The vision is for an organised, healthy civil society holding the state and the market to account. Engaging in a non-partisan manner means we want to seek public relationships and commitments with whoever has power over the issues we care about. BD Citizens also sought to hold other non-political decision-makers to account, which included the NHS, the Police, and Transport for London.

When students from Coventry University spoke of the insecurity of health and social care workers employment the atmosphere was electric.  The heroes that got us through the pandemic work amidst constant threats of job loss and poor pay, we heard how that affected children and families.  It was heart breaking but also exhilarating as everyone recognised the burning injustice and determined, as one to insist on a collective demand for conditions to change. 

When the young people from Elevate Her UK spoke of their worries of assault, harassment and abduction, Superintendent Butterfield from the East Area Borough Command Unit, responded with a clear commitment to work together. The palpable sense of threat bearing down on young people who grow up not feeling safe demands action, including access to public transport all too frequently denied for arbitrary reasons. The aggressive way stop-and-search was done was challenged alongside the loss of youth centres without consultation.

I’ve been involved with BD Citizens since 2017, when Peter Hill, Bishop of Barking invited Citizens UK to the borough.  The funding from the Lottery for initiating Thames Ward Community Project was for a community organising approach and Citizens UK, of which BD Citizens is a local chapter, are the stand-out national leaders of this approach. I’ve learnt so much from them. They get right to the point. Involving those closest to the issues, to take the action needed.

We’ve done weekly leadership classes at Riverside School, led by Jamie and Zainab and the young people have won several campaigns including over £1m investment in buses and getting the keys for the Barking Food Forest site. Most of our trustees and all of our staff have done the two and three day training and come back buzzing. Fighting together for positive social change is contagious, in a good way.  Barking & Dagenham Citizens are in the area. 

Matthew Scott 

TWCP Director 

 

BD Citizens member organisations include:

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