Inside Thames Life: Healthcare done differently

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Inside Thames Life: Healthcare done differently

If you’d told me I would be the community lead designing and organising an award-winning project with NHS clinical director/GP Dr Jagan John, GP Dr Nadia Saeed and the LBBD’s head of universal services Zoinul Abidin, that would change how healthcare is delivered in the borough, I would have laughed you right out of my workshop. 

It was never in my plan to be a community worker, I am the owner of a small business Houseofloulee.co.uk creating African print clothing & gifts for all. This allowed me to spend time in my local community, attending meetings like Friends of The Ripple Nature Reserve, engaging in talks with local stakeholders to ensure its re-opened. However, I felt drawn towards creating a large positive impact on society, so when offered the opportunity to join Thames Life as their Health Outreach Officer it felt like the universe was taunting me. 

A year and a half later, 13 Drop-in Clinics delivered, and it was the winner of the Royal Collage of GP’s Northeast London Faculty Recognition Award for best Collaborative Project of The Year 2023. Working with the most community passionate people I’ve ever connected with (every community group, NHS and council worker who has unconditionally supported us on this journey) and championed the whole way by Thame Life CEO Matt Scott. Thanks Matt. 

The Drop-in-Clinics were a straight-up pop-up, for health checks and seeing a doctor, however after our first clinic it was clear we were missing the trick! 40% of attendees didn’t need to see a doctor but weren’t having any luck anywhere else with other needs, I immediately knew what I had to do. There were already community groups working to support the health and social needs in our community and if we brought the council services on board, we might just have something! 

Now, not only are you able to see a doctor without an appointment in a local hub, you also can relax, enjoy yummy food, play board games, socialise with other residents, children can play comfortably, whilst accessing multiple services such as a free hand or shoulder massage, housing and financial advice, mental health support and free local activities, basically a health & wellbeing bonanza. Word on the clinics success got around which resulted in sponsorship from Barking Riverside Limited, with our larger council funded clinics focused on the African & Caribbean community, children & families, rough sleepers & asylum seekers and Diabetes patients. 

The next Drop-in Clinic: 

26th July – Thames View Playing Fields– 12-5pm (Open to all) 

Lucy Lee

Health Outreach Officer

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